The Queensberry Hotel, one of the most beautiful hotels in Bath, is run by husband-and-wife team Laurence & Helen Beere. With experience at Claridges, The Savoy, Cliveden, Palace Hotel Gstaad and Bath’s Royal Crescent, Laurence and Helen have a passion for detail and an inherent belief that every little thing matters.
I met a number of companies offering a similar service. My decision to use EcoPure Waters was primarily driven by the ethos and nature of their business. There was no ‘hard sell’ – it was clear that building long-term client relationships was important to them and they took a real interest in our business and how they could tailor their product and service to meet our needs.
Karen Cripps, EcoPure’s Business Development Manager, has been a pivotal part of our ongoing relationship and continues to deliver on every promise made – from helping us design fabulous looking bottles to dealing with the day-to-day care of our needs as a business.
The outcome has far outweighed our expectations. Financially, as a small independent hotel, a saving on this scale is very significant particularly in difficult trading conditions. I believe the provision of EcoPure’s water in the bedrooms has enhanced the guest experience we offer. The large, beautifully designed bottles are a great improvement over the small mineral water bottles we previously used.
Lauren McCann, General Manager
